This article explains how Tensor Autonomous reaches the tools your work lives in.
Two ways to reach a tool
Tensor works with your tools in one of two ways:
- Direct connections. Gmail, Google Calendar and Google Sheets connect directly.
- Shown once. Anything else that runs in a browser is shown once. You do the job in your own browser, and Tensor repeats the steps you showed. There is nothing to install.
Outlook Calendar works the same way, through Microsoft 365 sign-in.
Connect a Google account
- In your workspace, choose to connect Gmail, Google Calendar or Google Sheets.
- Sign in with Google when asked. The sign-in happens with Google, so Tensor never sees that password.
- Review what Google says you are allowing, and confirm.
- Create or open an automation that uses the connection, and run one example.
Use a tool that has no direct connection
- Create an automation by showing the job once in your own browser.
- Go through the job the way you normally do it, start to finish.
- Run one example and read the receipt to confirm that Tensor repeated the steps correctly.
If the site changes later and the steps stop matching, show the job again or correct the run. Repairs cost nothing.
How work arrives
Connections are about where Tensor does the work. Work itself arrives in two ways:
- By email. Forward an email to your workspace. This includes the notification emails a website form sends.
- By request. Type a request in the app.
A website form can start a run only through the email it sends. There is no direct connection to the form itself.
What stays protected
- Tensor asks before it writes or sends anything through a connection. A reply or message it writes always waits for your approval.
- Sign-in details stay hidden from people in your workspace and from the AI doing the work.
- Each workspace is kept separate from every other.
More detail is in Security and privacy.
Reconnecting
A connection can stop working and need to be connected again. When that happens:
- Open the connection in your workspace.
- Reconnect it through Google sign-in.
- Run the automation again.
Questions
If you are not sure whether a tool you use will work, describe the job at Try it live to see the automation Tensor would draft for it, or email support@tensorautonomous.com.