Help

Answers, when you need them.

Help with setup, automations, approvals, billing, and fixing problems.

9 articles · 5 questions
01 · Articles

Start with the task you need to do

Automations1 article

Create, change and roll back the jobs you hand to Tensor.

The Library1 article

Ready-made automations by industry, started with one click.

Connections1 article

Connect Google tools directly and show anything else once.

Approvals and limits1 article

Decide what waits for you and what may run without asking.

Billing in credits1 article

Plans, monthly credits, extra credits and paying.

Security and privacy1 article

How your workspace and sign-in details are protected.

Troubleshooting1 article

Fix waiting, stopped or unexpected runs.

02 · Questions

Common questions

Where should I start?

Choose one repeatable task with a clear result, or pick a ready-made one from the Library. Describe it or show it once, test it, then add more.

How does work reach Tensor?

By email or by a request typed in the app. Forward an email to Tensor, including the notification emails your website form sends, and it becomes a request.

How do approvals work?

Tensor asks before it writes or sends. It shows what it plans to do and waits for your decision. You can also set limits it may work within.

What happens when a website changes?

Every plan includes versions and rollback, so a step can be shown again, checked, and rolled back if needed.

Where can I review usage?

Billing shows your current plan, the monthly credits left and when they reset, each purchase of extra credits with when it expires, and your recent finished runs.

Still stuck?

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